Refund policy
Return & Refund Policy
Effective Date: August 2, 2026
Thank you for shopping with us. Your satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.
Returns
We accept returns within 30 days of the date your order is delivered.
To be eligible for a return, the item must:
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Be unused and in its original condition.
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Be returned in its original packaging.
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Include all original accessories and documentation, if applicable.
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Be accompanied by proof of purchase or your order number.
Items returned without prior approval may not be accepted.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
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Gift cards
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Personalized or custom-made products
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Perishable goods
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Personal care or hygiene products that have been opened or used
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Final sale or clearance items
Damaged or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.
Please include:
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Your order number
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A description of the issue
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Clear photos of the item and packaging
We will review your request and, if approved, provide a replacement or full refund at no additional cost.
Refunds
Once your returned item has been received and inspected, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Original shipping charges are non-refundable unless the return is due to our error or a defective product.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us using the information below.
Return Shipping
If the return is due to a damaged, defective, or incorrect item, we will cover the cost of return shipping.
For all other approved returns, customers are responsible for return shipping costs unless otherwise stated.
Order Cancellations
Orders may be canceled before they are processed for shipment. Once an order has been processed or shipped, it can no longer be canceled but may qualify for a return under this policy.
Contact Us
If you have any questions about this Return & Refund Policy or need assistance with a return, please contact us:
Email: gagenator06@icloud.com
Phone: (541) 301-0266
We are committed to providing excellent customer service and will do our best to resolve any issues promptly.